faq
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Frequently Asked Questions
We sort out some questions related to our customers' products and services, so that you can have a preliminary understanding of us. For details, please contact our customer service staff.
What Is Your Payment Methods?
Normally we accept 30% T/T in advance, balance payment before shipment. L/C, Western Union, Moneygram is possible.
What Is Your MOQ? +
≥1 PCS
What Is Your lead Time? +
Samples ≤5pcs Around 7 working days after receiving deposit Full container 1 x 20’GP or 1 x 40’HQ, around 20-25 working days after receiving deposit.
How About Spare Parts Of Your Products? +
Normally we will provide 1% of order value spare parts to you for free with the delivery.
What Is Your Warranty? +
All our products come with standard 12 months on parts. We are devoted to provide you second-to-none post sales service and technical support, ensuring that our customers are well looked after.
What is Your Quality Management Process? +
Material Vendor Assessed  Incoming Materials  Inspected In-process Product 100% Check  Random Check after Final Packaging
What is the valid time of the quotation? +
1 month
Can we do our OEM logo? +
Yes,we can do OEM logo for you.FOR FREE.You just provide LOGO design to us.
Electricity voltage? +
220V/1Ph/50Hz 220V/1Ph/60Hz 220V/3Ph/60Hz 380V/3Ph/50Hz
Any questions? Contact with me!
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